NetCraft Australia can assist your IT department or be your IT department.
We are able to provide a range of services including:
- Server administration,
- Network infrastructure support,
- Desktop administration,
- Network assessments and auditing,
- Strategic IT planning, and more.
You can Focus on Your Core Business
Rather than having your management team distracted with trying to staff, manage and monitor an IT department you are able to have them focusing on your core business.
By using NetCraft’s services you do not need to employ someone in your business. This reduces the costs of wages, staff training, and management overheads associated with staff members.
NetCraft Australia’s team of engineers have extensive experience in maintaining IT systems and troubleshooting. We can promptly assist your staff with any issues so that they are able to return to work quickly.
Support on Demand
Without having to pay for a full time staff member you will have support when you need it. Our outsourced IT managed service includes specified services level agreements so you are guaranteed assistance within an appropriate time frame.
Access to Varied Expertise
When you outsource your IT work to NetCraft you don’t have just a single person working on your systems. At NetCraft, we have a team of engineers with a variety of expertise and when you call for assistance we will put you in contact with an engineer that has the most suitable skill set to help you.
When you outsource your IT work to NetCraft you will be given a fixed price for the services that you select. This allows you to budget accurately for your IT needs.
During business hours our team of engineers are available to assist you. Out of hours our on-call engineer is available to assist you with any issues that arise.
At NetCraft we understand that you want to focus on your core business so let us look after your IT needs.