NetCraft Australia provides a 24 hours a day, 7 days a week support service to its customers.
During business hours our team of engineers are available to assist you with any questions or issues you are having. For those emergencies that come up outside of hours, NetCraft Australia always has an on-call engineer to assist you.
Available Any Day, Any Time
No matter what day of the year or time of the night, NetCraft is available to assist you with your issue.
Fast Response time
When you call during business hours our friendly reception staff will be available to direct your call to the appropriate engineer. If you call for after hours support you will be connected directly to the on-call engineer who will be able to start looking at your problem right away.
Our Engineers are highly experienced individuals that are able to assist you with many problems, including Microsoft, Linux, and Cisco issues.
On Site Support
If it is required, our on-call engineer can come to your site to assist with resolving whatever problem you are having.
At NetCraft we understand that businesses need support when there is a problem, not just between 9am and 5pm