NetCraft’s Intellicare Managed Service allows for daily, weekly and monthly IT tasks to be automated and scheduled, to ensure all tasks are completed and reported consistently and without fail. Our expert engineers will respond to changes in the health of your network, and act quickly to resolve problems before they affect users.
Intellicare services include:
- Security patch management
- Operating system updates/patches
- Virus identification and elimination
- Backup management
- Service monitoring and notification
- Event & System log monitoring
- Daily system audits
- Application deployment
- Spyware removal and management
- Bandwidth usage tracking
- Remote management
- Desktop policy enforcement and more.
Benefits:
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Individualised Service
Based on the needs of your business you are able to select from a number of services that NetCraft’s Intellicare system can monitor or tasks that can be performed. This means that you only pay for the services that are relevant to your business.
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Fixed Cost
When you choose to use NetCraft’s Intellicare Managed Service you will be given an annual fixed cost for the services you choose. This allows you to budget accurately for ensuring that your network is performing at its best.
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You Save Time
Manually performing regular tasks can be very time consuming. NetCraft’s Intellicare Managed Service allows for automating of a number of routine tasks and thus offers a cost effective way for you to save time, and get your system updated regularly.
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Improved IT System Performance
NetCraft’s Intellicare Managed Service has the ability to detect potential issues with your network before they become a problem. When indicators of potential issues are noted they are swiftly dealt with to ensure no interruption to your staff. When failures within your network do occur NetCraft’s staff are able to quickly rectify problems to minimise the impact on your employees productivity.
NetCraft’s Intellicare Managed Service focuses on keeping your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues.
To find out more about Intellicare, download our brochure or speak to one of our friendly sales staff on +61 8 8338 0888.