The working world is shifting away from the traditional office environment. While there are still many organisations with physical locations that employ staff, the diversity in how we conduct business has rapidly changed in recent years.
Now people can work from anywhere in the world; from an airplane seat, a home office, or just multiple locations in a city on the same day. The options and need for connectivity have also skyrocketed – now almost everyone owns a laptop or smartphone, enabling instant contact for much of the working world. However, the working world has also changed.
For small businesses especially, accessing the largest area of potential customers possible is a high priority.
Mobile businesses require instant communication
The freedom that we are afforded by technology and the ability to work on-the-go has increased the demand on businesses and individuals to deliver their product in a shorter timeframe. Ensuring effective communications are put in place isn’t just the first step to countering a potential issue within your business, it’s the key to interacting with your customers, co-workers and company suppliers.
Another trend is that businesses are no longer confined to one space. For small businesses especially, accessing the largest area of potential customers is a high priority, meaning that your company may have a small office and many employees travelling at once. Combined with this is a need to remain personal with your customers and staff.
As our social and business lives move online, our focus needs to be directed to ensure that we still offer a personal touch to our customers and avoid alienating our employees.
Unifying communications and meeting face-to-face
This is why it’s crucial to ensure you have an effective communication system in place – to connect the remote areas of your business and collate them into a unified service. Instant messaging, voice mail and calendar solutions can greatly help speed up your business productivity, giving you more time to supply the products and information you want to your customers.
To truly meet the future head-on, video conferencing can be supplied to further enhance how you conduct business.
Video conferencing isn’t just the future of communication, it’s also helping boost productivity and engagement within a business. According to a study by Compare Business Products, an incredible 96 per cent of participants said that video conferencing improves their productivity.
It’s clear that employees and managers are taking to this communication technology with an appreciation for its efficiency. The study further elaborates that the attention span of individuals increased by over ten minutes in comparison to traditional phone communication.
Our unified communications solution can be scaled and tailored to suit the needs of your budget.
Crafting a solution no matter the scale
No matter the size of your business, working within a budget is always a challenge. Ensuring that you add value to your company with your communications is essential, which is why our unified communications solution can be scaled and tailored to suit the needs of your budget. This allows us to integrate additional services with your existing system, or design an entirely new communications network from scratch.
Future protection is fundamental to many of our products. Just as we do with our business assessment, our experts will work with you to ensure your future plans are incorporated into your system, preventing any future additions from incurring a surprising expense.
At NetCraft, we can assess your business and provide the best levels of service to suit your needs. Don’t let the hassle of setting up communications, video conferencing or monitoring your company network give you trouble, our expert engineers are on-call 24×7 to assist with any issue you have.
For more information on our entire range of solutions, reach out to our friendly team today and we’ll be ready to help.